When using Google Checkout, you may find that there is a short delay in getting your points. But usually you should receive within 12 hours. You can use your email account of google checkout to login checkout.google.com,then check the status of your order.
Any abnormal state for purchase please email us at wlgm@igg.com with the name of the game or via Live support.

You can track your order status here after your purchase.

Please note:
1.If you don't get points within 12 hours, then please contact us stating all of the relevant information and your points will be with you within three days.
2. You must possess an IGG Passport.
3. Monthly purchase limitation for players of different levels:

FAQ

1. Q: What is Google Checkout?
A: Google Checkout is a service geared towards an improved checkout experience for the buyer. Google Checkout gives your customers a single account where they can store their common billing and shipping addresses as well as credit card information. This can then serve as a base for all online purchases, with participating sites, making the whole experience safer and more convenient for all.

2. Q: How do I sign up for Google Checkout?
A: To sign up for Google Checkout:
1. Go to checkout.google.com, and click the link that says Create one now and start shopping, right under Don't have an account?
2. Fill out the required fields, and click I agree to the terms. Time to shop!
3. Check your email account for a verification message from Google.
In order to verify that the email address associated with your account is correct, we will send an email message to the address you use to create your account. To activate your Google account, open the message and click on the link provided.
4. Start shopping!

3. Q: What credit or debit cards can I use with Google Checkout?
A: You can use any of the following credit or debit cards to make purchases with Google Checkout:
1. Visa
2. MasterCard
3. American Express
4. Discover

4. Q: Is Google Checkout available in my location?
A: Google Checkout is available to shoppers with billing addresses in a number of locations -- check the list to see if Google Checkout is available in your location.
Keep in mind that all orders are billed in US dollars or pounds sterling. Google Checkout's support services are only available in English.
Don't see your location on the list? Google Checkout is being made as worldwide as possible. We look forwards to expanding our service to your location soon.

Other questions

Reminder:

1. If you are under age 18 and are using your parents' credit card or Google Checkout account to purchase WL point cards, please make sure you get permission from them, before every single purchase you make. Failure to do so may result in the freezing of your IGG Passport ID and game account.
2. If you pay by Google Checkout or by credit card, make sure it has been approved by the card owner first. Any stopped payments caused by lack of approval will result in the freezing of your IGG Passport ID and game account, and you will be held responsible for any legal obligation.

If you have any problems with the game, contact us via our 24X7 LIVE SUPPORT